TopicClassification? | |
STATUS | Closed |
NUM | 2 |
DATE_LOGGED | 38929 |
LOGGED_BY | SupportPerson? |
REGION | NYK |
REGION_AFFECTED | NYK |
SERVICE | Desktop |
USERS_AFFECTED | Mr Clueno |
SHORT_DESCRIPTION | User has no clue how to use the system |
PROBLEM_DETAILS | User xyz called. He needs assistance |
ACTION_OWNER | |
NEXT_STEPS | 1) Educate the user on how to use function. 2) Update help text |
START | 9:00 |
DURATION | 1h |
SEVERITY | 5 |
REOC | 10 |
FIX_PRIORITY | TBD |
NEXT_UPDATE | 38929 |